Most website viewers visit via a mobile device, just as you may be reading these very words from the tiny shiny screen of your smartphone. This is why it’s so important that the user experience of your site—especially for the mobile visitors—is absolutely top notch. It should at least be as good as the regular website itself. We examined technology used in themes and the functionality of the mobile editor, as well as loading speed on mobile devices.

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A website builder might be the right choice for you or your business if you have limited coding knowledge or limited time. With a website builder, you don't need any special software or prior experience designing a website. It's the perfect solution for anyone looking to affordably and quickly get a website live and get new customers to your business.
Think of templates as ‘clothes’ for your website. If you don’t like one set of clothes, just change to another one to give your website a completely different feel. And again, don’t rush into it. Choose different templates, browse them, see if they fit. The whole point of templates is choice, so dive in and find one that feels right for what you want to achieve.
I have tested all the above, I found that the best editor by far is Wix. They have elements that others don’t have such as being able to use your own fonts and delete elements in templates. However their customer support is really bad. They refer you to their on line tutorials and make it incredibly difficult to actually speak to them when you need to. I had something random happen that was not addressed In their online help section. It took a lot of searching to work out how to submit a help ticket. There is no chat and although they say you can call them, that number is not there. When I finally found how to submit a support ticket, which was buried, they did not reply to it. My account showed I had submitted a ticket but they just didn’t deal with it. I also read many other people complaining about the same thing. Its a real shame. Because its so important to get support, as in my case the random technical error meant I had to take the site down, and they just didn’t get back to me. I found a close second to be My website builder, and they provide chat support.

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Starting a website that I prefer would be hosted with security features… a combination blog/website with “tab” for online store for a few items (or that would link to an Etsy store) accepting payments by Paypal, Visa/Mastercard. Also a “tab/dropdown” for ability to select videos that I will be posting on you-tube. I don’t want to do any coding, so drag and drop to a template plus ability to add in my own photos and SSL certificate are primary concerns. Is this all possible with wordpress choices?

It’s a solid website creation suite accompanied by a decent online store. They allow website creation from start to finish using their iOS and Android apps. Another positive thing is that email accounts are integrated right into the core product and quite affordable ($12 per year per inbox). All their templates are fully responsive and display well on desktop and mobile devices.
Thank you so much – your evaluations will save my artist group members so much time and frustration. Wix and Weebly were my short list too. I recommended Weebly to them last year, as most members are not tech-literate and Weebly seemed the least frustrating for a first timer. Also, fewer and simpler templates were a plus in this case, rather than a problem. I will have another look at Wix now to see if the issues I had in my test site have been fixed. I agree with your comment on the Weebly statistics (e.g. it counted my edit tweeks as hits) and the constant upsell ads. As noted here by others, Weebly’s support by phone or online chat are excellent. I will have another look at Wix now and see if that might work better for us now that more members have some online experience. Thank you again for your excellent and well-written research.
Great reviews, Robert. It’s unique that you bought accounts for all the builders, and showed us your sample sites. Very informative. I’m working on articles for beginners to know what they’re getting into on the web, having built websites for clients since 1998, and found what most confused and overwhelmed beginners. I’ll be linking to this set of reviews in my summary of web builders, if you don’t mind.

I had been with a builder/host who’s focus migrated from yoga studios (closest match I could find at the time) to chiropractors, eye doctors & vets. I changed to a new builder/host that supposedly fully integrated all the aspects of my business mgt. software; only to discover after going live that things like BUY NOW links didn’t work & the ability to embed code provided by the business mgt. software really doesn’t exist.

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I have tested all the above, I found that the best editor by far is Wix. They have elements that others don’t have such as being able to use your own fonts and delete elements in templates. However their customer support is really bad. They refer you to their on line tutorials and make it incredibly difficult to actually speak to them when you need to. I had something random happen that was not addressed In their online help section. It took a lot of searching to work out how to submit a help ticket. There is no chat and although they say you can call them, that number is not there. When I finally found how to submit a support ticket, which was buried, they did not reply to it. My account showed I had submitted a ticket but they just didn’t deal with it. I also read many other people complaining about the same thing. Its a real shame. Because its so important to get support, as in my case the random technical error meant I had to take the site down, and they just didn’t get back to me. I found a close second to be My website builder, and they provide chat support.

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Have just started to use their e-commerce features and agree they are awesome. By comparison I have just built an e-commerce site using BigCommerce and it has been a chore using their site builder. Also have a Shopify site on standby, but I think Weebly will end up being my site of choice, mainly because the guys listen and make every effort to accommodate the users. 

The best way to begin your search is to sort the themes by category. If you are opening an eCommerce store (using Bigcommerce for example), there is no reason to browse through blog-optimized themes. Most online website creation services use categories like portfolios, online shops, and blogs to differentiate their templates. Some go even further by creating more specific categories like sites designed to showcase bakeries or sell sunglasses.

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If you’re trying to build a large ecommerce store, one of the most popular ways to set up your store is with WooCommerce (here’s how to setup WooCommerce and WordPress). Less tech-savvy beginners may prefer using a simplistic website builder. The most common choice is to build an online store with Shopify. Although website costs can vary, but consider reading up on the top questions to ask when hiring a website designer.

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I have an online store on eBay and sell collectible postage stamps from all parts of the world. Their auction site is awesome but their fees are becoming outrageous. When you add that to the fees from PayPal, I’m not sure who I am really working for. First of all, is there an auction house plugin that resembles eBay what you recommend. And secondly, what is the minimum amount of memory my computer should have? I would have about 250 listings at any one time that would last 7-10 days.

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I have no experience with blogs other than what I read online. I would appreciate your help regarding a “shared” blog. A friend and I are considering contributing posts to the same blog. Is it allowed? …to “own” a blog together? If so, how would we do it; should we both follow the steps installing WordPress etc. and then one of us create it and the other just logs in with the username and password?
In situations where you can’t find an included tutorial to meet your needs, you can often find instruction from a variety of web resources. Whether you prefer written instructions or want to see each step in a video, you can find free information online to help you move forward with your design. So, before you think completing part of the setup of the site is too difficult, hope into your favorite search engine and see what if the larger community doesn’t have an answer.

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I had been with a builder/host who’s focus migrated from yoga studios (closest match I could find at the time) to chiropractors, eye doctors & vets. I changed to a new builder/host that supposedly fully integrated all the aspects of my business mgt. software; only to discover after going live that things like BUY NOW links didn’t work & the ability to embed code provided by the business mgt. software really doesn’t exist.
Larger businesses spend many thousands of dollars to get their custom-designed and programmed sites, but there's no need for smaller organizations and individuals to go to that kind of expense. For about $10 per month (or around $25 if you're selling products) and a few hours of your time, the services included here can help you create a unique, attractive website.

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The list on the top of this page was compiled after an extensive review process. All of the good and bad components of each website builder were considered and used to create a grade system on a scale of ten. We even included a star rating system so that users can share their assessments with us and our readers. Although Wix has our most favorable score, it is not necessarily suited to every user (check Weebly also). We encourage you to read up and determine which one best suits your needs.
Most website builders limit you to choosing from one of the same boring templates already being used by hundreds, if not thousands of other websites. Then their idea of customization is allowing you to swap out text and align it left, center, and right. Those type of limitations don't give you the flexibility and control required to succeed online.

Michael Muchmore is PC Magazine's lead analyst for software and web applications. A native New Yorker, he has at various times headed up PC Magazine's coverage of Web development, enterprise software, and display technologies. Michael cowrote one of the first overviews of web services for a general audience. Before that he worked on PC Magazine's S... See Full Bio


Hello Lyubov, Thanks for your comment! Wow, that's great to hear - it sounds like you've got some fantastic experience to bring to your clients. Yes, it's a question that could go on and on isn't it! I'm so glad you find Squarespace so enjoyable - I agree, it's a stunning website builder with some really high quality tools. Sounds perfect for your business! Thanks so much for reading and for sharing your insight with us, Best, Lucy
Support among the services varies widely, from free WordPress.com account's only offering community support, to Jimdo's email-only service, to Wix's telephone-callback service—even for free accounts! Many of the site builders offer rich online support knowledge bases and FAQs, so there's a good chance you won't even need to contact the company. I test each service's support as part of the review process by asking about some less-common site-building procedures.
Absolutely. You have the option to customize your website based on your business needs. You can add site content wherever you’d like in a variety of sections; from multiple site pages, to scrollable sections that you can add to each of those pages, to a gallery of images, menus and price lists, and YouTube or Vimeo videos. Each section in your website is customizable as well, from the name of the page, to your website’s navigation bar. You’ll also have the ability to change text colors, styles and font. It’s important to have a mobile and desktop-friendly website. With Website Builder you’ll be able to choose tablet and desktop layouts to give your visitors the experience you want them to have.

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When you install WordPress, a default theme is installed. Of course, you can stick with that one if you want, but that’s no fun. You want to install a theme that reflects who you are and what you do. If you’re an elegant person, your theme should be elegant. If you’re a punk rocker, choose a punk rock theme. You’ve got thousands of options on WordPress.
I just wanted to thank you for your execellant review of the web builders. I am a professional Art Director who at my clients requests, needs to start building sites for them. I started a site for a film Director last year who wanted to feature his personal photography. So at the time, I used Square Space which seemed to be very versitle, however, I was never able to finish the site due to other job commitments. I have now been hired to design/build a site for a wonderful luthier. So I think I am going to go with WIX per your review. (Unless you think SP would be better.) please let me know and thanks again!!!!

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Hello. I’m very thankful to you for finding this information before pursuing getting my website started!! I know absolutely nothing, technical wise, so I need a builder that can assist me with just that. I want to have a site with: my Photography, my Poetry, Verses from the Word, & Encouraging words for the day. Simple, not complicated. Also to where people can interact with me as well if they choose to, & be Facebook accessible. I’m praying that you would be willing to guide me a little bit. I’m a TRUE amateur at this!! Wix.com is who I think I’m going to go through. Please, let me know what you think. I appreciate the information you shared, more than you know!! TY!!
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