Everyone needs a little help! Like we said before, if you are going to embark upon a DIY website, you might as well choose a builder that’s going to be easy to use! But even with the most comfortable, intuitive software on the market, questions will be inevitable. We know that. That’s why we want you to find a website builder that offers only the best customer support.

Hi there and thank you wor this fantastic WP resource. So much useful information. I have a question, though, I am not finding an answer anywhere but I’m sure you’d be able to point me in the right direction. I have a webpage that I had built with weebly time ago but I finally have time and wish to turn it into a more professional site and blog. I want to move to WP.
Once we’d set up the demo sites and evaluated each website builder according to our 12-step evaluation process, we wrote out a detailed review of each website builder. You can read all of these reviews by visiting our website builder reviews page! What’s more, within several elements of our 12-step evaluation process we found a winning website builder that prevailed over the rest.
Thanks for a great review! My only “con” would be that you didn’t included customer service. But I understand the work it would have involved. I LOVE WIX. I have been with them since they started. But their customer service stinks. I don’t like having to search through a database of questions other users have submitted to find an answer to my problem. They make it hard to find a phone number. Otherwise, besides a few technical beefs I have, it is a great option.
What we like: their eye for design. One of the biggest advantages is that there are hundreds of well-designed templates that you can use for free. Adapting them to your needs is super easy. And then there is the huge range of features. Thanks to their App Market you can easily add new features to your website (ex. a newsletter subscription, an events calendar, a forum etc.).
I have tested all the above, I found that the best editor by far is Wix. They have elements that others don’t have such as being able to use your own fonts and delete elements in templates. However their customer support is really bad. They refer you to their on line tutorials and make it incredibly difficult to actually speak to them when you need to. I had something random happen that was not addressed In their online help section. It took a lot of searching to work out how to submit a help ticket. There is no chat and although they say you can call them, that number is not there. When I finally found how to submit a support ticket, which was buried, they did not reply to it. My account showed I had submitted a ticket but they just didn’t deal with it. I also read many other people complaining about the same thing. Its a real shame. Because its so important to get support, as in my case the random technical error meant I had to take the site down, and they just didn’t get back to me. I found a close second to be My website builder, and they provide chat support.

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With any of the builders listed above, you could create a website in a matter of hours! Sound too good to be true? Well we’d probably suggest taking a little longer than that. But the point is – anyone can make a website, and anyone can make it look good and work well. Curious? You can either click on one of the builders above to test it out, or read on for a whirlwind tour of all things website builders…


To get your website up and running with Gator Website Builder, simply select one of our pre-built templates and drag and drop the elements you want to live on your website. If you want to have an eCommerce site or online store, Gator features built-in shopping cart functionality; simply add the shopping cart and products, and your site is ready to go!

Don’t forget – we guarantee that you will need to re-design your website at some point. It can be a big revamp, or just re-designing portion of your website. You will be making a lot of changes to the layout and content as you better understand what your website visitors are looking for, and what’s working on your website and what isn’t. Keep this in mind and plan accordingly. We wished someone told us about this back then. 

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More-advanced options found in some builders let you process credit card payments and add your own cart and checkout pages. The more-powerful site builders include product promotions, email marketing, and inventory and shipping tools. Some let you sell digital downloads, while others don't; see the table above to find out which do. Only a couple of these builders let you put ads on your site, though most of them allow some degree of custom HTML code insertion.
Themes set the tone of your site. They can be a direct reflection of the owner: If you are a person of simple tastes you might choose a minimalist template, while larger personalities might prefer something with strong colors. You should always keep in mind, however, that a website should meet the level of professionalism of the content it hosts. You might want to think twice about using Comic Sans on a medical professional site, for example.

Customization on WordPress requires much more technical skill than it does with website builders. You’ll need to dive into the code to make the changes you want. If you’re comfortable with HTML, CSS, and Javascript (or looking to learn more about them), this shouldn’t be an obstacle. Just be wary. WordPress offers more control than website builders, but only to those equipped to use it.
"You have a great basic product formula that appeals to entrepreneurs wanting to build their own web sites without any coding. If you continue to refine this basic concept — no code at all — the Mobirise website builder software will gain more and more users - do-it-yourself entrepreneurs - independent, freelance, contract, solo and other non-traditional workers.. If you add more prebuilt blocks to drag and drop into the web pages, that will help growth."

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What we like: their eye for design. One of the biggest advantages is that there are hundreds of well-designed templates that you can use for free. Adapting them to your needs is super easy. And then there is the huge range of features. Thanks to their App Market you can easily add new features to your website (ex. a newsletter subscription, an events calendar, a forum etc.).
Got products to sell? Online Store has you covered. Create a sleek-looking online store, sell on marketplaces like Amazon and Etsy, track inventory in one place, choose from flexible shipping and payment options, even let customers book appointments online. Whether you sell products, services or digital content, GoCentral Online Store has everything you need to successfully sell online.

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You can choose from their numerous, and admittedly, beautiful themes. They are all tablet and smartphone-compatible and feature different types of photo galleries. While there are a lot of good things, there are also flaws. With regards to SEO, Squarespace doesn’t let you fully customize the titles for blog and product pages. This can be a show-stopper in competitive industries.

You have probably heard about the Wix web builder, when the company advertised their product during the 2015 SuperBowl games. As a publilcy traded company and market leaders, they aggressively advertise their product, neglecting the fact the the main product is free of charge. If the name Weebly rings a bell, it could be the fact that Tim Ferris, publisher of several best selling books and a top tier consultant recommends it with passion, stating it is one of the top website builders available, helping him build a fully functional web site in less than 2 hours. The rest are widely known as well, may it be for Ecommerce uses, or being a leading internet services company like Web, which is publicly traded at the NASDAQ stock exchange.

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Although people tend to find your site through a branded search in Google, it’s still important to make your domain easy to spell/type out. If it requires a lot of effort to type correctly, due to trying to spell it, the length or the use of un-memorable words or sounds, you’ve probably kissed goodbye to a good portion of your branding and marketing value.
Although people tend to find your site through a branded search in Google, it’s still important to make your domain easy to spell/type out. If it requires a lot of effort to type correctly, due to trying to spell it, the length or the use of un-memorable words or sounds, you’ve probably kissed goodbye to a good portion of your branding and marketing value.

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Where they should improve: The free wireframe and blank themes aren’t very exciting if you are not a designer. Other templates are between $49-79 (one off), but it looks like the first template is on the house. The editor is very overwhelming and reminds us of Photoshop. No surprise here that they list NASA as one of their customers. And there is no SSL option for free sites.

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Hello. Just wondering why you didn’t include Shopify. It was recommended to me. But I haven’t tried it yet. I have tried WIX.COM and it was ok until I lost everything in my website and I could not get it back anymore. I am a novice in this field so it was really hard for me to lose everything. It seems like tech support is not very good either since it is hard to contact them.
Copy-past customer support answers. For example, we tried asking how many users they have, how many template options, etc. Yet, they wouldn’t be transparent and answer anything, instead of responding with, “In our webtool support department we do not have access to information concerning how many clients we have.” Seems more like they just didn’t feel like finding the answer for us. And when we asked a few other standard questions, they would just give us a link for the answer. Not very professional, but at least they have a 24/7 live support.

Let's face it, one of the things we like best about the web is looking at pictures. The site builders here all offer some degree of photo and gallery display. Some, like Gator, Squarespace, and Wix, also offer loads of stock photography for you to use. Some let you touch up images with editing tools such as cropping, brightness, and in some cases even Instagram-like filters. Others, such as Gator, Simvoly, and uKit offer no photo editing at all, aside from resizing and positioning.
In situations where you can’t find an included tutorial to meet your needs, you can often find instruction from a variety of web resources. Whether you prefer written instructions or want to see each step in a video, you can find free information online to help you move forward with your design. So, before you think completing part of the setup of the site is too difficult, hope into your favorite search engine and see what if the larger community doesn’t have an answer. 

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I have personally built two different sites using WordPress and found it very easy to use, setup and configure. Once it is initially setup, maintaining the site is as easy as logging into the WordPress admin site and adding your content. I was initially very surprised by the ease of the setup to get my sites up and running. I was able to get the site online and running on a customer domain within 15 minutes. This was a welcome surprise to me the fist time I used WordPress. While WordPress sites are not as simple as drag and drop configuration for the novice computer user, average users will find it easy to edit text and add content using the built in templates. The price is possibly the most attractive feature of WordPress. The word free will often attract users but the usability and ease of the software is what will make users stick with the platform. After building two sites on WordPress, I would strongly recommend it and will surely use it for my future website building projects.
That’s a really common question and the answer is… well, it depends. Please keep in mind that in order to work with a developer you’ll have to be prepared to have a budget of at least $1.500 and that’s the low end. For any changes and further developments, you’ll pay your developer’s hourly rate. Then there is the ongoing hosting as well as domain costs (which will be another $100 per year more or less). 

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Things to look as you vet hosts for ecommerce include drag-and-drop store builders, Secure Socket Layer (SSL) software for safeguarding financial transactions, and email marketing plug-ins, so that you don't have to work with an outside vendor to promote your business. There's nothing wrong per se with using an unconnected marketing service, but anything that adds convenience means more time to spend on the rest of your business. For more in-depth advice on getting started selling online, you should consider our story on the 6 Factors Companies Need to Consider When Choosing a Web Host.
But they seriously fall short with their support. We have had so many awful experiences with them. If you’re really really lucky you can connect to their live support under 5 minutes and talk with a good and helpful support representative. Unfortunately, in most cases, you’re going to be on the waiting list for 30+ minutes and get a copy-paste unuseful answers and even upsells to fix your problems.

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"Just thought I should tell you that we are doing SEO trials on websites designed with your free website building software. We are testing it against our best performers and you are holding up well. There are a lot of website creation programs that are more concerned with design than performance. We are more interested in performance than design. As the saying goes… if you can’t be found on Google, you can’t be found. Keep up the good work!"
BigCommerce comes with a 15-day free trial for all plans. Their basic plans at $29.95 per month which comes with all the essential features that you will need. You can upgrade to the plus plan which costs $79.95 per month for additional conversion optimization features. Their pro plan costs $249.95 per month which has all the advanced features you may need.
Hi Ben, Thanks so much for the great feedback, so glad you enjoyed reading the article! Please do share it on if you think your friends will find it useful too. It's true Wix isn't for everybody, but it did do extremely well in our research (which is why it's our best all-round website builder)! WordPress is another great option and I'm glad you're happy with them - Bluehost is certainly a great choice of provider for your WordPress site! If you were looking at changing or setting up another site why not check out our comparison chart or our article on the best Wix alternatives? I've included the links in case you find them interesting. Thanks for reading, Lucy
After all the work you put into it, I feel not a little stupid, in need to ask you anything else. The truth is I am a slightly long in the tooth septuagenarian with about as much nous as someone dropping in on a day trip from the fourteenth century. I want to promote (tell as many people as possible) about my new book, and hopefully, sell one or two.
"I just wanted to tell you how much I love your product — after coding sites since 1999 — I can have a world class landing page or simple site up in minutes. I’m having a freaking blast using this product of yours! :-) I am a perfect user for Mobirise Simple Website Builder, as I am that entrepreneur, the guy needing to frequently put up great web pages and small sites for new ideas, products, events, etc. in the course of running my busy business. Coding dumdums like me all over the world will flock to Mobirise Free Website Builder by the thousands and thousands for such a drag and drop platform for producing gorgeous, responsive, static sites with truly ZERO coding."
Great comparison! But did you compare these website builders from the search engine friendless point of view? Which builder creates the better SE-optimized pages? I tried to make some pages on Wix but it generates a really mess JS code, w/o normal HTML and very strange page urls like domain.com/#!toasp/c1f7gfk. What do you thinks about it? Also is the mobile-first approach so important for good SE ranking as mentioned all over the web?
Hello I am trying to start a website where I blog and do reviews of products that are of course not my own, just for giving information. I also plan to try and find advertising sponsorship so I can earn some income through my site at the same time, as well as I want to sell a few things I have created myself on the same site. I have zero knowledge of how to build my own site, no skill when it comes to coding or even what it is, and am new to all of this but still want to do so. What should I do and who do I use as the website builder? I want one that does a lot for you easily, but to blog and add my own photos for reviews. To have the ability to accept advertising on my site for revenue, and ability to sell my own items and accept PayPal or another common trusted credit card or online pay service for payment. Please can you give me a detailed answer or advice exactly what company to use? I am not so much concerned with monthly cost as I am with upfront year being paid at once, that’s a lot of money at once for me. Please help?

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Where they should improve: The free wireframe and blank themes aren’t very exciting if you are not a designer. Other templates are between $49-79 (one off), but it looks like the first template is on the house. The editor is very overwhelming and reminds us of Photoshop. No surprise here that they list NASA as one of their customers. And there is no SSL option for free sites.

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Great article, comments and discussion thread...thanks to everyone. My question is which of the site builders would be best for constructing a service business (versus selling and shipping a product) where different service event activity dates/times must be scheduled, payments processed and confirmations and follow-up details sent after purchase? Appreciate your insight. Thx!
Eric narrowly averted a career in food service when he began in tech publishing at Ziff-Davis over 25 years ago. He was on the founding staff of Windows Sources, FamilyPC, and Access Internet Magazine (all defunct, and it's not his fault). He's the author of two novels, BETA TEST ("an unusually lighthearted apocalyptic tale"--Publishers' Weekly) an... See Full Bio
Stop whatever you're doing and ask yourself this simple question: "Do I need a website?" If your response was anything other than "yes," you need to think again. It doesn't matter if you're the head of a multinational corporation who employs thousands of people or a local mom-and-pop shop from around the way, you need a website to help potential customers find you online. If you have a business, failure to establish an online home is a failure to grow.
Modern website are more complex than websites in the past. They aren't just HTML, CSS and Javascript being passed from a server. Those assets are optimized, cached and accessed through special content delivery networks (among other things) to ensure performance. The reality of disentangling all of this from the website builder and moving into a third party host is messy and would require a level of technical competence that most users of website builders don't have.
A (once) hugely popular free website builder that has constantly been losing market share to the competition. They feature a simple editor with plenty of themes. But the big issue with this product is that it hasn’t received a major update since 2012. And it shows. Everything (editor, themes, features) seems pretty outdated and on top of that they limit the free plan to 5 individual pages.
Hi there and thank you wor this fantastic WP resource. So much useful information. I have a question, though, I am not finding an answer anywhere but I’m sure you’d be able to point me in the right direction. I have a webpage that I had built with weebly time ago but I finally have time and wish to turn it into a more professional site and blog. I want to move to WP.

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Some web designers/developers like to install WordPress manually to get a custom install of the components they want and don’t want. Others will need to manually install because their web host does not have the “1-click-installation” capability. If this applies to you then you’ll need to have a quick read through of my Manual WordPress Set-Up Guide.
“I’ve had a couple sites with Weebly (2 free sites and one pro site) almost since Weebly’s beginning. I won’t change because the support is top of the line when I can’t figure things out, but I have to say for a technologically challenged person like me the whole thing is exceedingly easy to figure out and to use. There are very simple tutorials for whatever is not obvious and simple tutorials that explain the updates. Thanks Weebly for these years of ease of website building.” ―Yonge Charlotte
I just wanted to thank you for your execellant review of the web builders. I am a professional Art Director who at my clients requests, needs to start building sites for them. I started a site for a film Director last year who wanted to feature his personal photography. So at the time, I used Square Space which seemed to be very versitle, however, I was never able to finish the site due to other job commitments. I have now been hired to design/build a site for a wonderful luthier. So I think I am going to go with WIX per your review. (Unless you think SP would be better.) please let me know and thanks again!!!!

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Thank you so much for your comprehensive review of the website builders. I’m a writer with a need to add affiiate advertising to a website and blog and I want to have E-commerce capability. #1: I basically want to upload articles I’ve written so I’ll have a digital archive. #2: Write a blog. #3: Sell products or affiliate products. I’ll continue to explore SiteBuilder, Wix and WordPress. I would not be able to pick these 3 without your reviews. Thanks again!

Who doesn’t know GoDaddy? It’s one of the biggest hosting companies around and, of course, they also offer their own website builder. As stated before, their editor reminds us a bit of Site123 but it’s maybe even a bit easier to use. It’s great that they offer an SEO Wizard that will help you set up the basics for more visibility on Google. Pricing starts at $5.99 per month, which makes them one of the more affordable providers. Strangely, the domain name is not included in this price even though they are one of the largest domain registrars worldwide.

For example, if you’re creating a site for a restaurant, you might have a Home page, a Menu page, a Reservation page and an Access page. If you’re creating a fan site for your favorite soccer team you might have a Home page, a Players page, a Results page and a Blog page. If you take a look at your current site, you should see two pages already in the menu bar – Home and Sample Page.


Some sources state that 25% of the websites using content systems are using WordPress. Although started purely for blogging, now you can create amazing websites for any vertical using pre-made themes and templates. The advantages of WP is a huge community (that works to improve the product), and large marketplaces to cater for plugins, designs, technical help and much more.  The learning curve is not too steep, but possibilities are endless.

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Just found out after 9 years that my website builder and email addresses were tied together with my “Daddy” site. For $120 they’ll give back my email for a year. Time for a change I guess. Anyway with me having a site up and running can I bring in what I have from there or will a fresh start need to be done? Thanks for your very in depth research which I would think is current because the last update was May 2018.

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Absolutely. You have the option to customize your website based on your business needs. You can add site content wherever you’d like in a variety of sections; from multiple site pages, to scrollable sections that you can add to each of those pages, to a gallery of images, menus and price lists, and YouTube or Vimeo videos. Each section in your website is customizable as well, from the name of the page, to your website’s navigation bar. You’ll also have the ability to change text colors, styles and font. It’s important to have a mobile and desktop-friendly website. With Website Builder you’ll be able to choose tablet and desktop layouts to give your visitors the experience you want them to have.

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Very nice of you to give us this understandable and detailed description of how to make a website. To be honest I haven´t started yet but I do have one question before that: is there a time frame of how long the website (letś say build through wordpress) will exist? i have built some blogs previously which experied at one point, the domain simply did not exist anymore. I am looking to build a website which will develop throughout time, ideally lifetime. thanks!
With professional templates, customizable features, and instant responsive design, Spark Page just may be the best website builder you've never heard of - a fast and easy tool that anyone can use. Spark Page offers a variety of features to make your content look its best no matter where it’s viewed. Spark's design tools are based on the essential features of Adobe's professional tools like Photoshop and Illustrator, but you don't need to know how to use them or any other dedicated design software.
I want to have my website to promote my Tuition Classes. I would also like to build this website though i have no technical expertise. Should i just blindly go in for WordPress.com ? I am also confused with this WordPress.org. Which one should i go for ? Further once the site is up, should i need to promote the site on the internet/on google and what will the associated costs to setup and also the annual maintenance costs ?

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Blogs are swell, but sometimes you need a simple place to park your persona on the internet for branding purposes. In this case, you can just get a nameplate site, or as we prefer to think of them, a personal webpage (rather than a multipage site). Instead of linking internally to your store or other pages of note as you would with a more traditional web page, a personal site usually has links that go elsewhere—to your social networks, wish lists, playlists, or whatever else is linkable.
You can get started for roughly $10 per month for shared or WordPress hosting if your website doesn't require much server horsepower. As your business expands, however, your website may need greater horsepower. That's when you should look into cloud, VPS and dedicated hosting. These levels of services are for when you really need a web host that offers lots of storage, a significant amount of month data transfers, and numerous email accounts.

WordPress doesn’t have the most user-friendly layout design. For example, if you want to add large slideshow at the top of your page, you may need to add a plugin or custom code snippet (if the template doesn’t have a slideshow tool pre-built into the layout).  If you want to move some content around the page, you have to edit codes.  It felt like every time we wanted to make edits to the design, we had to pay our developer to help us, since we didn’t know how to code back then.


This is a great review post on website builders. I have tried some of them myself but most of them were hard on the budget and too clunky for me to actually use. Weebly and Squarespace did have what I was looking for but decided to abandon them for lack of time. The customer service on most of these is pretty bad (except the top3). I was actually going to do a review on most of these website builders myself but you’ve done a good job here.

However, your presentation of Comparative Web Builders was absolutely, totally and altogether superb! It was the essence of distilled intelligence, of simplifying a complex mess, of bringing flawless order out of scuzzy chaos. I congratulate you on possessing an unusual and unique skill and talent. I am a writer and inventor, and nothing turns me on intellectually more than seeing someone do what you did! Your work is stunning.
“Hi Megan, we are using Shopify here in Brazil. I manage the control panel. We are happy with it since it is ahead of the options in Brazil, specially the SEO capabilities. We don’t get much sales direct in the Shop. Our business is B2B. Our clients use the site to know more about our products and then contact us at the end of the sales process. Almost 100% of our sales has an Estimate before the close.” ―Fabio Dudus Carelli

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All this comes at a price: Duda is not exactly cheap. The lowest plan (Basic starts at $14.25 per month and doesn’t include a domain name or email accounts. However, they have another, unique payment option: Site for Life is a one-time fee of $299 for one website (Update: they seem to have removed this option, we’re still trying to get confirmation from Duda). If you are planning to keep your website for at least two years, this can make sense for you.
Some sources state that 25% of the websites using content systems are using WordPress. Although started purely for blogging, now you can create amazing websites for any vertical using pre-made themes and templates. The advantages of WP is a huge community (that works to improve the product), and large marketplaces to cater for plugins, designs, technical help and much more.  The learning curve is not too steep, but possibilities are endless.

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