Michael Muchmore is PC Magazine's lead analyst for software and web applications. A native New Yorker, he has at various times headed up PC Magazine's coverage of Web development, enterprise software, and display technologies. Michael cowrote one of the first overviews of web services for a general audience. Before that he worked on PC Magazine's S... See Full Bio

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Higher renewal rates. This is a perfect example of what happens when discounts expire. We’ve had this test site for a few years now. And you’ll see in the image above that years two and three were more expensive. The new customer discount expired. Hence, if you see a website builder offering two or 3-year terms, you’re better off paying for it to save as much as possible with the new customer pricing.

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But they seriously fall short with their support. We have had so many awful experiences with them. If you’re really really lucky you can connect to their live support under 5 minutes and talk with a good and helpful support representative. Unfortunately, in most cases, you’re going to be on the waiting list for 30+ minutes and get a copy-paste unuseful answers and even upsells to fix your problems.


If you are going to use a website builder you can usually purchase it there. That makes handling it slightly easier as you’ll only be dealing with one company. If you are going to use WordPress or you’ll be programming the website yourself, you will also need web space, where you can upload your website’s files and data. With a website builder you don’t need web space as it’ll be already included.

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I had been with a builder/host who’s focus migrated from yoga studios (closest match I could find at the time) to chiropractors, eye doctors & vets. I changed to a new builder/host that supposedly fully integrated all the aspects of my business mgt. software; only to discover after going live that things like BUY NOW links didn’t work & the ability to embed code provided by the business mgt. software really doesn’t exist.

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Although Yola has more than 270 themes for their customers to choose from, nearly all of these themes are outdated to the point of incompetence. Yola would have been a fantastic site builder if you were building a website back in 2008. However, in the modern world of web design with responsive themes, video backgrounds, and exceptionally complex interfaces, Yola simply cannot compete with any of the major site builders out there.
I rarely comment on these sorts of reviews, but after reading your clearly unbiased and in depth review I felt it necessary to thank you. I already have a boldgrid website and domain and wanted to understand more about the limitations of that vs it’s competitors, a LOT of other articles on the subjects are clearly shills for one of the companies, it’s refreshing to see such an honest and thorough review, thanks again!
Where they should improve: The free wireframe and blank themes aren’t very exciting if you are not a designer. Other templates are between $49-79 (one off), but it looks like the first template is on the house. The editor is very overwhelming and reminds us of Photoshop. No surprise here that they list NASA as one of their customers. And there is no SSL option for free sites.
This Latvian company is one of the smaller players worldwide. What strikes us about Mozello is that they allow you to create a multilingual website for free – something you won’t get anywhere else. The range of features includes a blog, an online store and decent SEO options. Fortunately, the advertisement is just a link in the footer that most of your visitors won’t even notice. 500MB of free storage is included and should be enough for most of us.
Hi Emily, Thanks for your input! WordPress.com is a great option for blogging websites as it's what the platform is designed for. But, as you mentioned, there are easier options out there. WordPress.org is where you can really build powerful websites but the platform itself isn't really suitable for beginners. We definitely agree with you that the price is attractive either way though. Thanks for sharing and we're glad you've found a home online with WordPress! Charlie
Thanks for a great review! My only “con” would be that you didn’t included customer service. But I understand the work it would have involved. I LOVE WIX. I have been with them since they started. But their customer service stinks. I don’t like having to search through a database of questions other users have submitted to find an answer to my problem. They make it hard to find a phone number. Otherwise, besides a few technical beefs I have, it is a great option.
I am planning to create my own contest. This is an online based singing competition based on the popular Eurovision Song Contest. A summary of the contest is this: Fans of the Eurovision Song Contest (ESC) would apply for a spot, they would each represent a country of their choice in Europe, and would choose a contestant from that country that would represent them with a song. I want this contest to be based on all platforms. (Social Media, YouTube, and it’s own website). I am planning a lot of graphics to be added that I will need to create, and there will be polls, and videos from YouTube attached to this page. I want there to be multiple sections of the website, and for it to be accessible both on computer and on mobile. I also want to create a voting section of the website, where fans that aren’t in the contest would be able to vote in the contest as well. I am a beginner to all of this website and graphics stuff, so my intentions may seem very ambitious, but I need a website that could eventually hold all of these things. What would you recommend? I am also on somewhat of a limited budget, so I would like to keep costs as low as I can, but still create a sleek and quality website. Could you please help and give me some input?
Spark is pretty much the anti-Dreamweaver in that it’s as easy as it gets. But that has mainly to do with their limited feature set. Rather than building websites, it allows you to create a single web page. There’s no blog, store or any other business features. It does offer nice design possibilities and lets you create really nice galleries. But be aware – Adobe puts its brand top and bottom. To get rid of their ads you’ll have to pay around $10 monthly. Frankly, for this kind of money you are much better off with site builders like Wix or Ucraft.
You can choose from their numerous, and admittedly, beautiful themes. They are all tablet and smartphone-compatible and feature different types of photo galleries. While there are a lot of good things, there are also flaws. With regards to SEO, Squarespace doesn’t let you fully customize the titles for blog and product pages. This can be a show-stopper in competitive industries.
Wix supplies built-in Google Analytics to monitor your site, and even offers additional apps for individual preferences. If you want, Wix can even design your site for you. The biggest downside of Wix's free version is it doesn't come ad-free, and each page of your site will have a prominent Wix ad. Ad-free is only an option if you pay for the premium version.
I just wanted to thank you for your execellant review of the web builders. I am a professional Art Director who at my clients requests, needs to start building sites for them. I started a site for a film Director last year who wanted to feature his personal photography. So at the time, I used Square Space which seemed to be very versitle, however, I was never able to finish the site due to other job commitments. I have now been hired to design/build a site for a wonderful luthier. So I think I am going to go with WIX per your review. (Unless you think SP would be better.) please let me know and thanks again!!!!

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Most of the time, the differentiating factor in a website builder—what makes it better or at least different than the rest of its competitors—comes down to one thing: the features. Maybe it’s blogging options, perhaps it’s a cool form builder or a useful membership system. It could be all of them—and believe us, this can happen! As numerous as the features may be, we go through all of the available website builder’s features to show you all the possibilities and tools offered for your website!
You can even go beyond the search engine and find out what users are searching for when on your site, what they’re clicking on when they reach specific pages, and what your most popular (and least popular content) is. This can be especially powerful for eCommerce shops, but is also relevant to blogs. Pages that don’t perform well can be expanded upon and improved to meet user needs and expectations.
I would like to launch an online platform where people can leave reviews. Think of Yelp. In the future I’d like my users to be able to upload data as well. You can imagine this will be a complex platform long-term. Do you recommend to start with an online website builder like WordPress, Wix, etc or to have actual developers start from scratch? Looking forward to your response! Thanks!

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What we like: their eye for design. One of the biggest advantages is that there are hundreds of well-designed templates that you can use for free. Adapting them to your needs is super easy. And then there is the huge range of features. Thanks to their App Market you can easily add new features to your website (ex. a newsletter subscription, an events calendar, a forum etc.).

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WebStarts is everything you need to create and maintain your very own website. Traditionally websites are written in HTML code, that code is stored on a server, and a domain is pointed to it. The process of setting up a traditional website is tedious, technical, and expensive. If you don't know how to code you might hire a web developer. Next, you need to purchase server space. Finally, you need to register a domain. It's a hassle to manage three different bills and three different companies. The whole process is so confusing it leaves a lot of people wondering how to make a website at all.
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