I personally don’t think site builders will ever replace web designers/developers completely. Most site builders are targeted at small businesses and could never meet the demands required for larger businesses with all their complex requirements. I think Shopify plus is the only product trying to take on the larger CMS platforms right now (e.g. Magenta, Demandware) in the eCommerce space
Hi Ben, Thanks so much for the great feedback, so glad you enjoyed reading the article! Please do share it on if you think your friends will find it useful too. It's true Wix isn't for everybody, but it did do extremely well in our research (which is why it's our best all-round website builder)! WordPress is another great option and I'm glad you're happy with them - Bluehost is certainly a great choice of provider for your WordPress site! If you were looking at changing or setting up another site why not check out our comparison chart or our article on the best Wix alternatives? I've included the links in case you find them interesting. Thanks for reading, Lucy
Hi there and thank you wor this fantastic WP resource. So much useful information. I have a question, though, I am not finding an answer anywhere but I’m sure you’d be able to point me in the right direction. I have a webpage that I had built with weebly time ago but I finally have time and wish to turn it into a more professional site and blog. I want to move to WP.
While the the best of them offer surprising amounts of flexibility, they also impose stringent enough restrictions to page design that you shouldn't be able to create a really bad looking site using one of these services. Typically you can get a Mysite.servicename.com style-url with no commerce abilities for free from one of these services; you have to pay extra for a better URL and the ability to sell. One issue to consider is that if you eventually outgrow one of these services, it can be hard to export your site to a full scale advanced web hosting like Dreamhost or Hostgator. If you know that's where you are eventually going, it may be better to skip the sitebuilder step.

Hello Robert, thank you for the comprehensive review. I would really appreciate your recommendation for my specific case (I have studied your review carefully and still I’m not sure). I am an artist and want to build a website showcasing my paintings (photographed high resolution), and an online store selling paintings. It is essential that I can add items to the store on weekly basis. It is also essential the site loads quickly to get high google ranking. Cost is an issue, and I don’t mind a learning curve. I want a clear and clean website, no confusion / getting lost elements. Would you recommend Bold Grid?
I bought a condo in Puerto Vallarta this last year that I am wanting to make available to friends and family. I want to create a simple, yet attractive, website with photos, descriptions, local information and an availability calendar that I can keep updated. I don’t want to use one of the major vacation rental websites as I don’t want to open the property to the world. I have no experience at all in website design, however I’m a reasonably intelligent person. How reasonable is it that I would be able to create the website I am imagining using your tutorial, and would you still think WordPress is the best option for what I am envisioning?
We check to see if you can add additional features to your site or store! We make sure to review the website builder’s app—or, if that’s not available, at least the plugins compatible with the tool—to see how personalized your final site can actually be. If you are going to build a website, you’ve got to make sure to use software that lets you do it your way!
Modern website are more complex than websites in the past. They aren't just HTML, CSS and Javascript being passed from a server. Those assets are optimized, cached and accessed through special content delivery networks (among other things) to ensure performance. The reality of disentangling all of this from the website builder and moving into a third party host is messy and would require a level of technical competence that most users of website builders don't have.

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In situations where you can’t find an included tutorial to meet your needs, you can often find instruction from a variety of web resources. Whether you prefer written instructions or want to see each step in a video, you can find free information online to help you move forward with your design. So, before you think completing part of the setup of the site is too difficult, hope into your favorite search engine and see what if the larger community doesn’t have an answer.
Have just started to use their e-commerce features and agree they are awesome. By comparison I have just built an e-commerce site using BigCommerce and it has been a chore using their site builder. Also have a Shopify site on standby, but I think Weebly will end up being my site of choice, mainly because the guys listen and make every effort to accommodate the users.
Hi, Robert. I want to build a bilingual (Urdu, English) website for Pakistanis who have suffered physical abuse as children. I want it to have a free MOOC like the kind you have on Future Learn: discussion forum, sign-in account, videos, downloadable material in the form of .pdfs, photos. Currently, websites providing PTSD MOOCs are in English and/or too expensive for us Pakistanis. Could I use WordPress to build the kind of website I’m talking about? Also, what do mean when you say that a website integrates with GSuit and costs 5 dollars a ‘pop’? Can’t one leave out that feature all together? Thank you.
This is a great review post on website builders. I have tried some of them myself but most of them were hard on the budget and too clunky for me to actually use. Weebly and Squarespace did have what I was looking for but decided to abandon them for lack of time. The customer service on most of these is pretty bad (except the top3). I was actually going to do a review on most of these website builders myself but you’ve done a good job here.
For most users, free themes are the best place to start. When you install a new theme, it doesn’t change the content on your site, only the layout. This means you can download and install a number of different themes to see which theme suits you best. If you feel like you need something more advanced than a free theme, you can always install a paid theme at a later date.
If your page loads as soon as you click on it, but it’s just a basic, unappealing, boring template, your visitors will leave just as fast as they got there. Therefore, it’s important to find a site builder that offers a good selection of modern templates to choose from. We evaluated website builders based on the number, look, technical background, and styles their themes provided. We also evaluated reliability, flexibility, and responsiveness. 
Although Yola has more than 270 themes for their customers to choose from, nearly all of these themes are outdated to the point of incompetence. Yola would have been a fantastic site builder if you were building a website back in 2008. However, in the modern world of web design with responsive themes, video backgrounds, and exceptionally complex interfaces, Yola simply cannot compete with any of the major site builders out there.
GoCentral is a website product that lets you create a website that fits your personal or business needs, regardless of your skill set. You no longer have to choose between a website or an online store – now you can have both. Whether you want an online store, a pop-up site or a professional website to attract new customers, you get to choose how simple or dynamic you want your site to be. Just pick a design and go create your website with GoCentral.

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Copy-past customer support answers. For example, we tried asking how many users they have, how many template options, etc. Yet, they wouldn’t be transparent and answer anything, instead of responding with, “In our webtool support department we do not have access to information concerning how many clients we have.” Seems more like they just didn’t feel like finding the answer for us. And when we asked a few other standard questions, they would just give us a link for the answer. Not very professional, but at least they have a 24/7 live support.

"Just thought I should tell you that we are doing SEO trials on websites designed with your free website building software. We are testing it against our best performers and you are holding up well. There are a lot of website creation programs that are more concerned with design than performance. We are more interested in performance than design. As the saying goes… if you can’t be found on Google, you can’t be found. Keep up the good work!"

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What they should improve: the aforementioned SEO flaws are pretty disappointing for a product at this price. There is no backup and restore feature, which, again, at this price point should be a given. It’s not the easiest website builder to use, other alternatives are better suited for beginners. Finally, when we tested their page speed (also an important SEO factor), it wasn’t exactly impressive. A Wix-like app store for external applications would be desirable as well.

Robert, while a very good review, the problem with yours and other reviews of design sites is they don’t account for growing businesses. What I mean is that they are fine if you are one- or two-person shop, but paying $5/month extra for every email quickly becomes expensive. if you grow to 10 employees and now are paying $50/month plus the cost of the website and domain hosting. Most of these sites provide either no email or very few emails (like one) as part of the plans. This is silly expense because you can get unlimited email addresses for virtually no added cost through any reputable domain hosting site, some of which also off free design sites. So, for those same 10 employees you can pay $3/month all-in with hosting including or $50/month just for the emails and more for domain and site hosting . Perhaps it would be helpful to author an article on this issue and suggest for people who want more than 1-2 email addresses to consider hosting elsewhere and, if they still want to use one of these content management design sites, point to the domain.

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Starting a website that I prefer would be hosted with security features… a combination blog/website with “tab” for online store for a few items (or that would link to an Etsy store) accepting payments by Paypal, Visa/Mastercard. Also a “tab/dropdown” for ability to select videos that I will be posting on you-tube. I don’t want to do any coding, so drag and drop to a template plus ability to add in my own photos and SSL certificate are primary concerns. Is this all possible with wordpress choices?
It’s important not to be blinded by the word “free.” If you can afford it, stay away from free plans for your business site, even if it’s a small business. Of course, if the alternative is no website, then a free one is still better than nothing. But free plans come with certain restrictions that can give your business website an unprofessional look, such as strange domain names and an obtrusive advert.
If you are putting all that thought, time, effort, and sometimes even money into your brand-new website, you probably aren’t looking to just enjoy it yourself. You want the whole world to know about it! SEO helps you get there! That’s why the SEO (search engine optimization) options of a website builder come in handy for you. We determined how many feature a particular website builder has and evaluated them one by one.

If you build a website that’s optimized for search engines, then yes it will. It’s a common myth that you can’t rank as well with website builders – you definitely can! How to create a website that ranks in Google will require good content, and a bit of background research into SEO. Building websites that people can find is key to a good website marketing strategy, and not that hard to do.


Higher renewal rates. This is a perfect example of what happens when discounts expire. We’ve had this test site for a few years now. And you’ll see in the image above that years two and three were more expensive. The new customer discount expired. Hence, if you see a website builder offering two or 3-year terms, you’re better off paying for it to save as much as possible with the new customer pricing.

How is 7.5 okay? I think that it’s a great score, especially when you take into consideration that it’s an averaged score of several hundred people’s opinion… Shopify and BigCommerce (I don’t agree that they should have the same score) are very good builders. Yes, they are only for stores, and there are different free website creators that might take their place due to them being free, but they do their job very well. It’s better to be a master at a trade, unlike the other builders – jack of all trades, master of none.


Speaking of usability, website builders are also made to be extremely functional and usable by even novice users. An average website can be built in a matter of hours and changes can be made in minutes. Something that users often fail to keep in mind is that a website is never completed. It is always a work in progress that requires changes and edits and they give users the ability to make snap edits and changes.
Everyone needs a little help! Like we said before, if you are going to embark upon a DIY website, you might as well choose a builder that’s going to be easy to use! But even with the most comfortable, intuitive software on the market, questions will be inevitable. We know that. That’s why we want you to find a website builder that offers only the best customer support.
This is a massive plus of website builders compared to web developers. A web developer can cost between $300 and $1,000 for template customization alone, and a fully customized website built from scratch will often amount to thousands. Making your own website using a builder, meanwhile, allows you to get a fully functioning website up and running for less than the price of a coffee.

Most website viewers visit via a mobile device, just as you may be reading these very words from the tiny shiny screen of your smartphone. This is why it’s so important that the user experience of your site—especially for the mobile visitors—is absolutely top notch. It should at least be as good as the regular website itself. We examined technology used in themes and the functionality of the mobile editor, as well as loading speed on mobile devices. 
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