Copy-past customer support answers. For example, we tried asking how many users they have, how many template options, etc. Yet, they wouldn’t be transparent and answer anything, instead of responding with, “In our webtool support department we do not have access to information concerning how many clients we have.” Seems more like they just didn’t feel like finding the answer for us. And when we asked a few other standard questions, they would just give us a link for the answer. Not very professional, but at least they have a 24/7 live support.
Great article, comments and discussion thread...thanks to everyone. My question is which of the site builders would be best for constructing a service business (versus selling and shipping a product) where different service event activity dates/times must be scheduled, payments processed and confirmations and follow-up details sent after purchase? Appreciate your insight. Thx!
Hi Ben, Thanks so much for the great feedback, so glad you enjoyed reading the article! Please do share it on if you think your friends will find it useful too. It's true Wix isn't for everybody, but it did do extremely well in our research (which is why it's our best all-round website builder)! WordPress is another great option and I'm glad you're happy with them - Bluehost is certainly a great choice of provider for your WordPress site! If you were looking at changing or setting up another site why not check out our comparison chart or our article on the best Wix alternatives? I've included the links in case you find them interesting. Thanks for reading, Lucy
I have an online store on eBay and sell collectible postage stamps from all parts of the world. Their auction site is awesome but their fees are becoming outrageous. When you add that to the fees from PayPal, I’m not sure who I am really working for. First of all, is there an auction house plugin that resembles eBay what you recommend. And secondly, what is the minimum amount of memory my computer should have? I would have about 250 listings at any one time that would last 7-10 days. 

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Thanks, Robert. I guess it is what you get used to. I went to Weebly several years ago from both Yola and Wix. At the time they were the only one that could easily do drop down menus which was important to me. Also have found them very innovative and have rarely suffered any downtime. Their tech support is excellent. While their selection of templates may be limited, they work closely with another company, Baamboo Studios who produce impressive templates for their users.

I’ve always been curious about building my own website for personal use. I see commercials and banners saying how “THEY” are ‘free’ or ‘are easy to use’ or ‘best web builder around’, etc, etc. Not knowing who to believe, I, like many others, used the best resource that money can buy… i Googled! Your site was one of the links that I decided to explore and was impressed off the back. I liked your unbiased thoughts and personal 10+ experience in the field so you know what you’re talking about. So thank you for making our research, any potential pitfalls, future headache, possible regrets that we could’ve suffered by making the the selfless sacrifice by exploring these website building companies for the masses.
Web Page Editors: Different web page editors will allow you to accomplish different things. HTML and CSS can be written in simple text editors, like Notepad, or they can use software like Adobe Dreamweaver to get some assistance with the pages you are creating. You may also decide to use a Content Management System, like WordPress, to build and power your website.
I bought a condo in Puerto Vallarta this last year that I am wanting to make available to friends and family. I want to create a simple, yet attractive, website with photos, descriptions, local information and an availability calendar that I can keep updated. I don’t want to use one of the major vacation rental websites as I don’t want to open the property to the world. I have no experience at all in website design, however I’m a reasonably intelligent person. How reasonable is it that I would be able to create the website I am imagining using your tutorial, and would you still think WordPress is the best option for what I am envisioning? 

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After all the work you put into it, I feel not a little stupid, in need to ask you anything else. The truth is I am a slightly long in the tooth septuagenarian with about as much nous as someone dropping in on a day trip from the fourteenth century. I want to promote (tell as many people as possible) about my new book, and hopefully, sell one or two.
There’s a huge library of goodies for you to use at Envato Elements, which range from ready to use stock images for your blog posts (250,000+ fully licensed stock photos), web templates, fonts, backgrounds and much much more.  Elements like these can save you so much time and are all ready for you to use for a single monthly subscription by signing up to Envato Elements.
Many people have asked me about using a website builder such as Squarespace, Wix or Weebly. The problem is that these services come at a price – you’ll generally have to pay between $10 and $40 a month for a single site. You’ll also be limited to basic customization of the template designs they offer, which means that there’s a good chance your site will look just like everyone else’s site.

Everyone needs a little help! Like we said before, if you are going to embark upon a DIY website, you might as well choose a builder that’s going to be easy to use! But even with the most comfortable, intuitive software on the market, questions will be inevitable. We know that. That’s why we want you to find a website builder that offers only the best customer support.
I manage a running club. On the advice of a pal, we used Drupal to develop the club website. This went well enough when my pal managed the Drupal site, but when he got too busy, the thing became a nightmare. Our club management (a handful of runners) ended up spending an inordinate amount of time and money addressing Drupal updates and hacks and technical stuff that was far removed from doing what we loved and were good with (managing a running club.)

Some web designers/developers like to install WordPress manually to get a custom install of the components they want and don’t want. Others will need to manually install because their web host does not have the “1-click-installation” capability. If this applies to you then you’ll need to have a quick read through of my Manual WordPress Set-Up Guide.
I had been with a builder/host who’s focus migrated from yoga studios (closest match I could find at the time) to chiropractors, eye doctors & vets. I changed to a new builder/host that supposedly fully integrated all the aspects of my business mgt. software; only to discover after going live that things like BUY NOW links didn’t work & the ability to embed code provided by the business mgt. software really doesn’t exist.

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Hi Emily, Thanks for your input! WordPress.com is a great option for blogging websites as it's what the platform is designed for. But, as you mentioned, there are easier options out there. WordPress.org is where you can really build powerful websites but the platform itself isn't really suitable for beginners. We definitely agree with you that the price is attractive either way though. Thanks for sharing and we're glad you've found a home online with WordPress! Charlie
The basic plan is free, but is extremely limited. Their personal plan starts with $4 per month billed annually and includes a custom domain. Premium plan costs $8.25 per month billed annually and it gives you the ability to monetize your site and advanced design customization. Business plan costs $24.92 per month billed annually, and it gives you the ability to have Ecommerce and custom plugins.
WordPress (either version) is a blog-focused content management system that accepts plug-ins and themes that extend its capabilities to what most of what the other products here offer, including commerce. In fact, WordPress.com uses plug-ins such as JetPack to provide many of its features. As a whole, WordPress (either .com or .org) is not as easy to use as the other options in this roundup, but if blogging and site transferability are of key importance and you don't mind digging into its weeds a bit, you should consider the platform. Furthermore, the ability to use WordPress is a valuable skill, as some estimates say that WordPress powers 30 percent of the internet.

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Ionos features a massive amount of industry-specific templates for all kinds of niches. They are one of the few website builder companies that don’t make you pay extra for a domain name and email address. But what makes them a true favorite in our ranking is the smart system to create a multilingual website, which is included in the Business plan ($10 per month). 
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